Reality Health GamesHealth workforce training

From first click to first health job.

Who are you here for?

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    3 questions from the FREE 10 Things to Know About Digital Health eBook.
    • Physician- and woman-ledBuilt by Coach Lucy and Dr. Rob Gillio, physician and co-founder.
    • Used in OhioOur My Healthy IDEAS capstone is used in a certified Junior CHW course approved by the State of Ohio.
    • C3-alignedCHW Pro is aligned to the national C3 Community Health Worker standard.
    • 24 hours · 4 badgesDigital Health Navigator Pro stacks four badges at 4, 8, 16 and 24 hours.
    • Minute-level timeTime on task for every learner, to the minute, ready to export.
    • 37 · 3 · 337 interactive eBooks, 3 Qwest games and 3 Group Leader Guides.

    One ladder. Start free. Keep climbing.

    Every step adds hours, badges and a record that follows the learner. Solid steps are FFH courses. Dashed steps are credentials other organizations award.

    The FFH health workforce ladderFREE Basics leads to Digital Health Navigator Pro. One branch goes to CHW Pro, then Arizona ADHS CHW certification with 480 hours of experience. The other goes to Home Care and Digital Caregiving, then AHCCCS Direct Care Worker, then CNA or LNA, then nursing and allied health.FREE Basics10 Things + Qwest · $0Digital HealthNavigator Pro24 + 8 hrs · 4 badgesCHW Pro52 or 160 hrsAZ ADHS CHWcertification480 hrs experienceHome Care &Digital Caregiving~75 hrs onlineAHCCCS DirectCare WorkerPartner skills testingCNA / LNAFFH prep · state examNursing &allied healthCollege programsCommunity health branchHome care & nursing branchFREE Basics10 Things + Qwest · $0Digital HealthNavigator Pro24 + 8 hrs · 4 badgesCHW Pro52 or 160 hrsAZ ADHS CHWcertification480 hrs experienceHome Care &Digital Caregiving~75 hrs onlineAHCCCS DirectCare WorkerPartner skills testingCNA / LNAFFH prep · state examNursing &allied healthCollege programs
    FFH courseCredential earned outside FFH

    What FFH awardsBadges and certificates of completion. They are course records, not state licenses.

    Community health branchArizona CHW certification comes from ADHS and needs 480 hours of experience. CHW Pro is not a state certification. State approval is in progress, starting with Arizona and Pennsylvania.

    Home care branchHands-on skills testing and the RN skills check happen at a partner program, such as an AHCCCS-approved training and testing program. FFH provides CNA/LNA prep, not the credential.

    For learners

    Learn it. Live it. Share it.

    Start with 10 free things everyone should know about digital health. Then train to help other people get online, get connected and get to care.

    Digital Health Navigator Pro

    $99 per learner per year. Everything included.

    • 24 core hours in 12 two-hour modules
    • 8-hour 21st Century work-readiness strand
    • Every module: video lesson, illustrated eBook and a Qwest round
    • Final exam. Score 80% to pass
    • Optional 180-hour internship log with supervisor sign-off
    4 hrsNavigator Rookie
    8 hrsNavigator Guide
    16 hrsNavigator
    24 hrsLead Navigator

    Get Digital Health Navigator Pro · $99

    Cover of the 10 Things to Know About Digital Health eBook

    FREE Basics

    The “10 Things to Know About Digital Health” eBook and a Category Qwest board. Free for everyone. No sign-up.

    Open FREE Basics

    Where it can lead

    • Digital health navigator rolesDHN Pro
    • Community health workerCHW Pro, then AZ certification
    • Home care and direct care workHome Care, then AHCCCS DCW
    • CNA / LNA, nursing and allied healthPrep here, credential elsewhere
    Coach Lucy Tip

    Do one module, then teach one person what you learned. That Share It step is how your hours turn into confidence.

    For programs

    Get residents online. Prove it worked.

    For counties, libraries, digital inclusion offices, workforce boards and health systems. Train navigators, then show your board the minutes, the scores and the outcomes.

    What you can prove

    • Minute-level time on taskEvery learner, to the minute. Export it for WIOA and funder reports.
    • Pre/post growthA pre-check and post-check for every learner, plus a scored final exam.
    • Client outcomesDevice set up, home internet enrolled, portal activated, telehealth visit completed, benefits application submitted, referral closed.
    • PHIT Score Card by ZIPOutcomes roll up by ZIP code, so you can see where help lands.
    PHIT Score Card · by ZIPSample · illustrative
    Sample data, for illustration only. Counts of client outcomes logged by navigators. No names.
    ZIPDevicesInternetPortalsTelehealth
    ZIP A42312714
    ZIP B28221911
    ZIP C179126
    ZIP D9643

    Cohort license

    DHN Pro seats for a class of navigators, with a dashboard for your program lead.

    Train-the-trainer

    Prepare librarians, case managers or CHWs to lead cohorts with the Group Leader Guide.

    Internship integration

    Pair the course with work experience. The 180-hour log has supervisor sign-off.

    Older-adult telehealth track

    Focus on portals, telehealth, home devices and scam safety for older residents.

    Ways programs pay for it

    As of October 2026. Rules and timing change, so confirm with each funder. Not legal or grant advice.
    Funding sourceHow it can fitWhat to check
    WIOA YouthSkills training and work experience for young adults, with the internship logTalk with your local workforce board
    WIOA AdultSkills training for adults moving into health and digital support jobsTraining funds may require an Eligible Training Provider List listing. Ask us about your state.
    Digital Equity Act grantsDigital navigation and digital skills programsFederal status changed during 2026. Watch for NTIA's next funding notice.
    State rural health programsRural health workforce, telehealth and digital accessWatch your state's plan and sub-grant announcements
    Hospital community benefitNonprofit hospitals funding access and navigationMatch your ZIP codes to the hospital's community health needs assessment

    See the full county and agency page, with program options and a 90-day launch plan.

    For schools & CTE

    A health pathway students can start this semester.

    FREE Basics for every student and family. Then Digital Health Navigator Pro, Junior CHW and Home Care seats, with Group Leader Guides so any teacher can lead.

    Fits CTE

    Work-based learning hours are logged with supervisor sign-off. Teachers see minute-level time, scores and badges on a dashboard.

    Junior CHW, ages 16–17

    CHW Foundations plus the My Healthy IDEAS capstone: Identify, Design, Engage, Assess, Share. The capstone is used in a certified Junior CHW course approved by the State of Ohio.

    Home Care, mapped to 51.2602

    Home Care & Digital Caregiving is mapped to the Arizona CTE Home Health Aide 51.2602 standards. Skills testing happens at a partner program.

    HOSA-friendly

    My Healthy IDEAS projects, Share It activities and Category Qwest boards work well for chapter practice. FFH is not affiliated with HOSA.

    $1,000

    Arizona district incentive. Districts can earn Arizona's $1,000 per-graduate industry credential incentive when students earn a listed credential. Direct Care Worker is on the ADE list for 51.2602. Students earn that credential through an approved program, not from FFH.

    How it compares

    Against typical digital navigator training. Tap a column header to sort.

    “Typical” describes common digital navigator courses in general, not any one provider.
    What you getTypical digital navigator trainingFFH Digital Health Navigator Pro
    Hours8–20 hours24 core + 8 work-readiness
    Health contentLittle or nonePortals, telehealth, home devices, benefits, privacy
    CredentialCompletion certificate4 badges, scored final exam, certificate
    Time trackingUsually attendance onlyMinute-level time on task per learner
    Client outcomesNot trackedLogged and rolled up on the PHIT Score Card by ZIP
    Games and practiceRareQwest round in every module
    Leader supportVariesGroup Leader Guide with 16- and 24-hour schedules
    Next stepEnds thereStacks into CHW Pro or Home Care

    Pricing

    Start free. Pay per learner, or get a license for your whole program or school.

    Licenses include dashboards and Group Leader access. Ambassadors get DHN Pro included.
    ProductHoursPriceStart
    FREE BasicsUnder 1$0Start free
    Single eBookSelf-paced$9.99Browse eBooks
    Digital Health Navigator Pro24 + 8$99 / learner / yrGet DHN Pro
    CHW Foundations52$149Start Foundations
    Home Care & Digital Caregiving~75$149Enroll
    CHW Pro160 (+130 practicum)$495Get CHW Pro
    County, agency or school licenseYour choiceQuoteGet a quote
    Welcome from Coach Lucy and Dr. Rob

    Welcome. Care has moved online, and health care is hiring. The same skills that help a neighbor join a video visit can be a first step into a health career.

    We built this ladder so anyone can start free, and so the programs and schools that train them can show exactly what changed: minutes, scores and outcomes.

    Pick your door above. We will meet you there.

    Coach Lucy, CEO & co-founder · Dr. Rob Gillio, physician & co-founder
    The Force for Health® Network · physician- and woman-led

    Questions

    Learners

    Is FREE Basics really free?

    Yes. The 10 Things eBook and the Category Qwest board are free, with no sign-up.

    How long does DHN Pro take?

    24 core hours in 12 two-hour modules, plus an 8-hour work-readiness strand. Go at your own pace or with a group.

    Is this a state license?

    No. FFH awards badges and certificates of completion. Outside credentials, like Arizona CHW certification or Direct Care Worker, come from state boards and approved programs.

    Programs

    How is time on task measured?

    The FFH Academy tracks each learner's time to the minute. Program leads see it on the cohort dashboard and can export it.

    How are client outcomes kept private?

    Navigators log outcome types, such as portal activated, not client names. Outcomes roll up to the PHIT Score Card by ZIP code.

    Can our own staff lead it?

    Yes. Choose train-the-trainer. Leaders get the Group Leader Guide and monthly leader webinars.

    Schools

    Which grades is it for?

    FREE Basics works for everyone. DHN Pro and Home Care fit high school CTE. Junior CHW is for ages 16–17. CHW Pro is for learners 18 and older.

    Do teachers need health training?

    No. Every course has a Group Leader Guide with schedules, openers, activities and discussion questions.

    Are you part of HOSA?

    No. FFH is not affiliated with HOSA-Future Health Professionals. Our projects and games work well for chapter practice.

    Programs & schools

    Get a proposal

    Tell us about your learners. Coach Lucy will reply with a proposal for your size, timeline and reporting needs.

    • Minute-level time and pre/post scores for every learner
    • Client outcomes on the PHIT Score Card by ZIP
    • Group Leader Guides so your own staff can lead

    Prefer email? lucy@theforceforhealth.com

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    We use this only to reply to you. No spam, no sharing.

    Start where you are.

    Try the free basics, or bring the whole ladder to your program or school.