Learn It
Live It
Share ItEvaluation and Research
in the Academy
📊 Welcome, future CHW!
Measure what matters and tell the story with data. This unit is 8 hours of CHW Pro training across video lessons, group practice, this eBook and the Qwest station.
By the end you can
- Tell the difference between process and outcome measures
- Collect accurate data the same way every time
- Explain informed consent and community-based participatory research
AZ scope area: Participating in evaluation and research · AZ core competency: Evaluation and research skills
Evaluation and Research
Why evaluate
Evaluation shows what works, what to fix and why the program deserves funding. Good data protects your program and the people it serves.
Process and outcome
Process measures count what you did: visits made, people screened. Outcome measures show what changed: referrals closed, appointments kept, goals met.
Good data habits
Record data the same day, the same way, using the same definitions. Write minutes, not guesses. If you make a mistake, fix it the way your program says.
Evaluation and Research continued
Research ethics
People must agree to take part (informed consent), can stop at any time and have their privacy protected. Research studies are reviewed by an ethics board called an IRB.
Community-based participatory research
In CBPR, community members are partners in every step: choosing the question, collecting data, making sense of results and sharing them. CHWs are natural bridges in this work.
Words CHWs Use
A count of what a program did, such as visits made.
A measure of what changed, such as appointments kept.
Agreeing to take part after understanding what it involves, with the right to stop.
Community-based participatory research, where the community is a full partner.
Did the walking group work?
Your walking group has met for three months. The funder asks, "Did it make a difference?"
Your CHW steps
- Agree with the group on what you want to know
- Pick two or three simple measures
- Collect data the same way each time, with consent
- Look at the results with the group
- Share what you learned and what will change
In the Qwest, the steps are shuffled. Put them in the best order to help the client and earn your LIVE It coins.
Keep going: Evaluation and Research
The rest of this eBook — the scenario, unit check, Qwest lab, practicum log and answer key.
Get this eBook · $9.99All 12 eBooks + Ambassador membership · $49CHW Pro learners and Ambassadors: this series is included.Sign in to unlockCheck Your CHW Skills
- Outcome measure
- Process measure
- Diagnosis
- Budget
- Process measure
- Policy
- Outcome measure
- Survey question
- Must take part
- Sign without reading
- Get paid
- Understand the study and can stop at any time
- Partners in every step
- Only subjects
- Not involved
- Only readers of the report
- At year end
- The same day
- When the funder asks
- Never
Answers are on page 11. In the Qwest this is the Boss Quiz — score 80% to earn the station badge.
Keep going: Evaluation and Research
The rest of this eBook — the scenario, unit check, Qwest lab, practicum log and answer key.
Get this eBook · $9.99All 12 eBooks + Ambassador membership · $49CHW Pro learners and Ambassadors: this series is included.Sign in to unlockStation 11 Qwest Lab
Every challenge uses this unit. Each one earns Live It coins and moves you toward the next CHW rank.
Keep going: Evaluation and Research
The rest of this eBook — the scenario, unit check, Qwest lab, practicum log and answer key.
Get this eBook · $9.99All 12 eBooks + Ambassador membership · $49CHW Pro learners and Ambassadors: this series is included.Sign in to unlockTeach It Forward
The fastest way to master a skill is to teach it. Your Share It challenge:
- Share one number from your work and the story behind it (no names).
- Use teach-back: ask them to explain it in their own words.
- Post what you learned (no client names) in your group or the Share It Studio to earn SHARE It coins.
Keep going: Evaluation and Research
The rest of this eBook — the scenario, unit check, Qwest lab, practicum log and answer key.
Get this eBook · $9.99All 12 eBooks + Ambassador membership · $49CHW Pro learners and Ambassadors: this series is included.Sign in to unlockRecord What Changed
Log one row per client goal during your practicum (up to 130 hours). A site supervisor initials each row. Record counts and minutes, never private health details.
| Date | Client goal (no names) | C3 role | Outcome | Minutes | Supervisor |
|---|---|---|---|---|---|
Outcome codes: SC screening completed · RM referral made · RC referral closed (loop confirmed) · AK appointment kept · CB coverage or benefits application submitted · HE health education delivered.
Keep going: Evaluation and Research
The rest of this eBook — the scenario, unit check, Qwest lab, practicum log and answer key.
Get this eBook · $9.99All 12 eBooks + Ambassador membership · $49CHW Pro learners and Ambassadors: this series is included.Sign in to unlockAnswer Key
- B. Process measure — It counts what you did.
- C. Outcome measure — It shows what changed.
- D. Understand the study and can stop at any time — Taking part is a free and informed choice.
- A. Partners in every step — The community is a full partner.
- B. The same day — Same-day data is accurate data.
Source: Community Health Worker Pro, Force for Health Academy (2026). CHW certification, scope and payment rules vary by state and change; check your state's current rules. CHW Pro is a training program, not a state certification.
Keep going: Evaluation and Research
The rest of this eBook — the scenario, unit check, Qwest lab, practicum log and answer key.
Get this eBook · $9.99All 12 eBooks + Ambassador membership · $49CHW Pro learners and Ambassadors: this series is included.Sign in to unlock12 units. 160 hours.
Each eBook pairs with a video lesson in the Force for Health Academy and a station in the CHW Qwest.
theforce.health/community-health-worker · FFH Virtual LibraryKeep going: Evaluation and Research
The rest of this eBook — the scenario, unit check, Qwest lab, practicum log and answer key.
Get this eBook · $9.99All 12 eBooks + Ambassador membership · $49CHW Pro learners and Ambassadors: this series is included.Sign in to unlock