Coach Lucy · Senior Global PMPHIT ROI Calculator
What one health-literate FFH member saves on their own care — fewer missed appointments, fewer medication errors, earlier screenings, better portal use, fewer unnecessary ER visits, better chronic disease self-management.
One FFH member becomes a trusted health influencer in their household and community. They catch medication errors, remind family about screenings, explain discharge instructions, and model healthy behavior. They're trained in risk awareness — preventing falls, preparing households for disaster evacuation, administering first aid, and helping family members set up and use patient portals and medical records. The ripple effect multiplies every dollar invested in their literacy.
Health-literate communities get more value from what's already funded. Clinics fill their screening slots instead of running half-empty. Prescriptions get taken as written. Urgent care gets used instead of the ER for non-emergencies.
Every hour an FFH member spends in community service has measurable economic value.
When FFH members identify and address social determinants — housing hazards, food insecurity, social isolation, environmental risks — the savings accrue not just to the healthcare system but to the entire community.
Anyone can fund an FFH scholarship. A health plan. A foundation. A government grant. A corporate sponsor. An individual donor. The investment is the same — $175 creates one health-literate community member.
This is what a payer partner sees when they log in. Which content modules, trackers, badges, and healthy coins drove the most measurable change.
The ROI projected here flows from — and back into — every other tool in the Academy. Open the next link in the chain to keep the loop closed.
Every constant in this model is sourced from peer-reviewed literature, federal datasets, or validated industry benchmarks.
How a payer partner can match their actual claims data to FFH engagement data — tracking real costs and utilization over time.
Sickle Cell Disease (SCD) affects approximately 100,000 Americans — predominantly African American and Hispanic populations. SCD patients face dramatically higher healthcare costs, ER utilization, and readmission rates than the general population. Health literacy interventions have outsized ROI in this population because the baseline costs are so high and self-management education directly reduces vaso-occlusive crisis (VOC) frequency.
What happens when an SCD patient becomes health-literate through FFH: they learn to manage pain crises at home when safe, adhere to hydroxyurea, stay hydrated, recognize stroke signs, and navigate the healthcare system as an informed advocate rather than a frequent flyer.
Test the population-level ROI of any FFH intervention. Pick a course, app, badge, tracker, or Bingo card. Define the behavior change it causes. See the cost impact across your population. Toggle between assumptions (literature-based estimates) and proven data (your measured outcomes).
Replace evidence-based defaults with your plan's actual cost data. Overridden values are highlighted in green and persist across sessions when exported. Any field left blank uses the national evidence default.
Save this client's entire setup — organization info, disease selections, all cost overrides, county, and member settings — so it can be reloaded later or shared with another team member. No data is lost between sessions.
Upload a de-identified claims extract (CSV) to compare actual utilization against the model's projections. File must use Study IDs only — no PHI.
Aggregate view across all client configurations. Manage evidence constants, lock/unlock fields per client, monitor study status, and export data for publications.
Lock or unlock individual constants across all client instances. Locked constants cannot be overridden by clients.
Model the full healthcare workforce development funnel — from FFH Academy scholarships through pre-apprentice badge completion, credential attainment, program enrollment, graduation, licensure, employment, and regional retention. Compare pipeline investment cost against traditional recruitment fees to compute workforce ROI.
Compare pipeline ROI under different retention and recruitment cost assumptions.
NCLEX Pass Rates: NCSBN (2025) — 87.1% first-time U.S.-educated RN pass rate; 78.4% LPN pass rate
Travel Nursing: Industry reports — avg $91/hr, range to $160/hr for rural/specialty
Rural Retention: NHSC Service Obligation data; rural retention 35–45% without incentives, 55–65% with loan repayment
Workforce Shortage: HRSA — 40M+ rural Americans in HPSAs; 11% projected RN shortage in non-metro areas by 2038
Pre-Apprenticeship: DOL Registered Apprenticeship data; CHW training program completion 30–40% (HRSA CHWTP)
Program Completion: NCES — nursing program graduation rates 60–72%; allied health 55–68%
Employment: BLS OES — RN unemployment ~1.2%; healthcare sector demand exceeding supply in all 50 states
