Patient Companion

Who's on your care team?

Every time you walk into a clinic, an ER, a hospital, or a community health event, you meet professionals whose jobs you may not fully understand. This page is your patient-facing guide: who each person is, what they actually do for you, how to work with them, and how to leave them a kind word when they helped.

🧪 Open the Skills Lab 🩸 Prepared Patient Pathway 🤝 For Care Partners 🩺 Ask Dr. Rob

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Dr. Rob · Your Prepared Patient Coach

Pick a care encounter below and tap any professional to meet them. Every one you explore earns a LEARN It Coin — and when someone treats you well, rating their kindness earns a SHARE It Coin and sends them recognition.

Care encounter:

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Pick a Care Encounter

Choose any of the scenarios above to meet the professionals you'll encounter and learn how to work with each of them.

📜 My Care Team — people I've met and rated

Every time you rate a healthcare professional's kindness, they show up here. Use this as your personal log of who's on your care team and what worked.

Production note: In the live FFH app, this list also syncs to your Patient Portal so you can see your care team and your kindness ratings from anywhere — your phone, your laptop, the kiosk in the clinic.

🧪 Connect this back to your Skills Lab work

Knowing who's on your care team is one half of patient navigation. Knowing how to message them, check your labs, and bring your meds list to a visit is the other half. The Skills Lab walks you through those communication skills.

Open the Skills Lab → Continue your Prepared Patient Pathway

Thank you — your kindness was recorded.